Shipping Policy
Shipping Policy
ÉLAN VITAE is committed to delivering a reliable and efficient shipping experience, aligned with the standards of a premium brand.
Processing Time
All orders are processed within 24–48 hours after order confirmation.
Once shipped, you will receive a confirmation email including tracking details.
Delivery Time
Estimated delivery time: 5–14 business days
Delivery times may vary depending on:
- Location
- Carrier processing times
- Customs procedures (if applicable)
- Periods of high demand
Free Shipping
ÉLAN VITAE offers free shipping on all orders.
No minimum order value is required.
Shipping Method
Orders are shipped using trusted international carriers.
Every order includes tracking, allowing you to monitor your shipment at all times.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
This allows you to:
- Track your shipment
- Monitor delivery progress
- Receive estimated delivery updates
Delays
While we aim to meet all delivery timelines, delays may occur due to:
- Customs processing
- Weather conditions
- High demand periods
- External logistics factors
ÉLAN VITAE is not responsible for delays caused by external factors, but we will always assist where possible.
Incorrect Address
Please ensure all shipping details are correct before placing your order.
ÉLAN VITAE is not responsible for delays or lost shipments due to incorrect address information.
Contact
For any questions regarding your order or shipping:
📧 info@omscbrand.com
Our team responds promptly and professionally.